What are you doing with my luggage?
I work for the front desk,
they told me to bring your luggage to your room, ma'am.
Oh, right! The bellboy, yeah!
So, hotels have this service
where they have someone bring your luggage to your room,
and they're called bellboys!
Where should I place your luggage, ma'am?
Anywhere?
Here's fine? Yeah, sure!
Oh, tip! Right? Yeah.
Sorry, I'm new to this. Never stayed in a hotel before.
Here you go!
Have a great day! Thank you!
Thank you, thanks so much. Thank you!
Yeah, so tipping is a really important thing
when you're staying in a hotel, because there are lots of people
who do little things like that.
Bring your luggage to the room, make your bed, clean your room.
So it's always important to leave them
something a little extra special like a tip!
Once you have your bag and you're all set,
a good hint is to take a look at the hotel policies,
which is usually in a binder on a desk or in a drawer in your room.
You might have asked about some of the policies at check-in,
or even when you were making the reservation.
Let's say you were traveling with kids,
Well, in this case
you'll have checked the hotel child policy before your check-in date.
These policies vary from one hotel to another,
in this hotel for example,
children aged twelve and under stay free with one paying adult.
But each hotel will have its own child, pet, deposit, cancellation and no-show policies.
It's important to check some of them previously
according to your travel plans.
Let me point out some policies that every guest should know.
For example, the check-in and checkout time,
which may vary widely in American hotels.
Also, check the lost and found procedures,
you should learn how to find your belongings,
in case you forget them at the hotel.
My friend wants to know if I can receive a package for her.
And there's the package shipping and receiving policy,
some hotels will charge to receive packages for you.
Here, for example,
guest are charged three dollars per piece.
Oh well, she's definitely paying for that!
Alright, well...
Kisses!