Let me tell you something: sports and entertainment
are very closely related in the U.S.
That's because everything has been carefully planned
to make sure you have the most fun!
Teams are very committed to making sure that every guest
has a safe, comfortable and enjoyable entertainment experience!
Now, for this to happen, everyone in the stadium has to cooperate.
And that's why it's important to check out
your gameday guide before you get to the stadium!
And I think I know someone who can help walk us through that!
Hi, guys! We're here with Alex Wolf, the Senior Vice-President of Game Day Operations!
So let's ask him a couple of questions while we've got him!
Alex, it's so nice to meet you! Thanks for having me!
Thanks for answering our questions, my first one is about the gameday guide.
What is the gameday guide and where can we find it?
So, our gameday guide is located on our website
and it is the go-to piece of resource that we have
to make sure that you can have the best time possible here at Orlando City.
Great, so I can actually pull that up on my phone then.
Yeah, on your phone, iPad, any mobile device, your computer...
Ok, that's awesome! So we can always refer back to that!
And I know that the policies differ from team to team,
but a lot of them are actually the same.
Can you highlight some of those policies from the gameday guide for us?
Sure, some of the ones that are universal across the leagues,
like clear bag policy. Clear bag policy?
So, basically, in order to help make sure you get in quickly,
we ask everybody to put all of your items in certain size bags,
you can get them at the den, you can go on the gameday guide
to look at different sizes of what we allow in.
Ok, so if I forget to bring a clear bag
I can always purchase one here on my way in. Correct!
Great, and that's also a safety concern? Yes, it is!
Ok, awesome!
What about cameras? I have a great, big, fancy camera
and I'd love to get some good shots of the game,
can I bring that with me?
Unfortunately, you won't be able to bring it in to the stadium,
anything that's professional grade photographer stuff
like a DSLR camera with attachable lenses won't be allowed in.
But you can bring your phone! The cameras on those are really good,
you can still get great pictures and share your experience with everybody!
What about a dress code?
Is there any specific dress code that fans need to know about before they come?
Well, always, when coming to the Orlando City Stadium,
we prefer for everybody to wear purple. Oh, of course!
And maximize your experience! Absolutely!
With that, there are certain items that we don't allow,
anything in poor taste, anything that has profanity on it,
that would always be a red flag,
to where we would ask people to change their shirt before entering.
Ok, so all my shirts that have mean phrases for the other team,
I should leave those at home. Yes.
Great, makes sense! What about kids?
A lot of fans want to bring children with them,
do they need their own ticket?
If your child is three years or older, they would need their own ticket.
But anything two and younger, they can seat on your lap
and enjoy the game just like everybody else!
Oh, great!
We do not allow strollers here at Orlando City Stadium,
we do have mobile lockers out on the outside,
that you can pay to store that stroller or any other bags
that may not be allowed in.
I know that there's actually a code of conduct policy
that's for once you're inside the stadium.
Can you tell us a little bit about that and some of the most important points?
Yes, so our Code of Conduct is basically our key touch points
to make sure everybody can be safe and have a great time in the stadium.
For example, we wouldn't allow you to put your kid on your shoulders,
from a safety perspective, plus it can block the view of the spectators.
It might be fun... Yeah, it might be fun,
it might be great... But it's not the best for everybody around.
Correct, yeah. Because we wanna have a great time,
but we wanna be respectful of everybody around you
to make sure everybody can have a safe, enjoyable experience.
Right and what about drinking?
I know some people when they come to the stadium,
they like to really go at it,
is that something that's allowed at the stadium?
We always want everybody to have a great time,
enjoy, have some drinks,
but we do also want to keep in mind that you're around other people,
there are stairs and everything else,
we also want to make sure you can manage your alcohol consumption
to where you can have a good time and be able to leave on your own two feet.
And of course people get very passionate at the game,
if anyone yells out profanities, could that be something
that get you kicked out of the stadium? It could, yes.
Ok, great! I'll definitely remember that!
Thank you so much for talking with us, I really appreciated it!
Thanks a lot!
Alright guys, so any other questions you have,
remember to refer to that gameday guide!
And now I think it's time to watch them win!